Location: Stoke on Trent
Hours: Full-time, Permanent
Salary: Competitive
BPX Group are looking to further strengthen their Stoke on Trent team with an additional Sales Office Administrator to assist the branch to deliver excellent customer service to their many customers. The successful candidate will have experience of working as part of a team in a busy sales environment with the desire to build strong relationships with our customers and suppliers.
Sales Office Administrator Job Role:
As a member of our team, you will be responsible for handling customer enquiries, liaising with suppliers and ensuring that our clients receive the highest level of service. By utilising your excellent interpersonal skills, you will develop long term relationships with our customers ensuring that their requirements and business needs are interpreted and handled quickly and effectively.
Your main duties as a Sales Office Administrator will include:
- Accurately process quotations and sales orders using in house systems.
- Answer incoming enquiries to sell and support the company product range.
- Ensure customer records are updated frequently and accurately on the Customer Relationship Management Software.
- Collation of customer files and purchase orders to company standards.
- Interact with customers to resolve any queries or issues.
- Provide feedback to the sales team on newly emerging opportunities, proactively assisting as required.
- Proactively make outgoing calls qualifying prospects and closing sales in order to meet targets.
- Maintain culture of continuous improvement and excellence in customer service.
- Collate and co-ordinate information requested for management purposes.
- Any other ad hoc duties required by the Branch Manager.
Skills, Knowledge and Experience:
To join our team, we are looking for a person who has the following:
- A proactive/can do attitude towards helping the business grow.
- A proven track record within a sales administration role.
- Experience of making proactive outgoing telephone calls.
- Excellent customer interaction skills.
- Strong organisational, administrative and telephone skills.
- Ability to prioritise work, meet deadlines and follow through on commitments.
- Excellent attention to detail such that customer orders and information are accurate.
- Confident telephone manner.
- Computer literate (MS Office).
- BPX remains a financially secure, family-run business offering the chance to work within a happy, friendly company with some wonderful and talented people.
If you think you are the right person to join our team as a Sales Office Administrator then please click apply, we would love to hear from you.
BPX remains a financially secure, family-run business offering the chance to work within a happy, friendly company with some wonderful and talented people.
If you like a challenge and believe you are the right person to be our Stoke on Trent Sales Office Administrator, please click the link below. We look forward to hearing from you.
Benefits:
- Minimum of 31 days annual leave including bank holidays
- Training and development platform
- Friendly and supportive working environment
- Dress down Fridays
- Access to an Employee Assistance Programme
- Recruitment referral bonus
- Free onsite parking
- Opportunities for career progression
- Cycle to Work scheme
No agencies please.
Click here to begin your job application process online >>
